SHIPPING: We ship all our items FedEx, 2-day, insured, signature required upon delivery.
RETURN POLICY: Please contact us before sending any item(s) back: studio@farinafinearts.com. Please contact us within three days of receipt for a refund of the cost of the knife. Shipping and insurance charges are not refundable. Returns are subject to a 10% restocking fee and credit card or PayPal processing fee. All items must be returned in the same exact condition as it was received and must be shipped fully insured via UPS or FedEx. Most custom knives are guaranteed by the makers we represent, and most factory knives carry the manufacturer's warranty. We do not guarantee the durability of natural handle materials (such as bone, ivory, wood, pearl, etc.) or the reaction of any material to water and air (rust, oxidation, etc.) If an item needs to be returned due to our error, we may offer a full refund at our discretion. Any condition visible in our product pictures is considered to be disclosed and does not constitute an error or omission on our part.