Please email the gallery directly: studio@farinafinearts.com. If you need to text us or call us internationally, you may phone/text/WhatsApp Paul Farina, the owner & curator of the gallery: (617) 470-8862 or Ashley Childs, our manager: (406) 624-8335. We look forward to hearing from you.
Additional Information
Payment Plans: Our gallery does offer a few payment plan options: KLARNA is available to those customers who reside in the US, only. We do apologize, but right now, we are not able to offer KLARNA to our international customers. If you wish to pay by Zelle, Venmo, check or wire transfer, please contact the gallery, directly, studio@farinafinearts.com, for our phone, address and banking information. If you wish to use your credit card, there is a 4% processing fee. All knives and/or collectibles must be purchased, in full, within 90 days. Thereafter, we will put the knife back up for sale.
Shipping: All knives are shipped FedEx 2-day, insured with adult signature required upon delivery (unless noted otherwise). In order to ship your item(s) we need your full name, phone number, billing and shipping address and your email address.
Returns: Please contact us within three days of receipt for a refund of the cost of the knife: studio@farinafinearts.com. Shipping and insurance charges are not refundable. Returns are subject to a 10% restocking fee & processing fees. All items must be returned in the same exact condition as it was received and must be shipped fully insured via FedEx. Most custom knives are guaranteed by the makers we represent and most factory knives carry the manufacturer's warranty. We do not guarantee the durability of natural handle materials (such as bone, wood, pearl, etc...) or the reaction of any material to water and air (rust, oxidation, etc.) If an item needs to be returned due to our error, we may offer a full refund at our discretion. Any condition visible in our product pictures is considered to be disclosed and does not constitute an error or omission on our part.